Our Plain English Terms & Conditions

WooNinja offers a software service that processes payments on your behalf. We assume you are going to operate in good faith, not use of services in a manner which is deemed illegal and you will do your utmost to uphold our reputation. You agree that there are fees for using our services, in addition to fees levied by our services providers e.g. Stripe. You agree to pay these fees, and any additional fees, on time and in full when requested by us. Furthermore, you understand that these fees are non-refundable and we reserve the right to levy additional fees should be become nessesary e.g. Fees to handle chargebacks, audits etc.

Occasionally, things can go wrong and data may be lost, corrupted or simply unavailable when needed. By using our services, you agree to these risks and terms (which are in greater detail below) and agree that WooNinja cannot be held liable for any damages caused to you, your company or your customers.

Payments, Taxes, Currency & Fees

We use Stripe and BitPay (hereafter referred to as 'payment processors') to securely process transactions on your behalf. These services apply processing fees that are outlined on their individual pricing pages and are payable by you. Unless otherwise stated we charge a 1% fee on the total for each transaction and this fee is independent of payment processor fees.

By default, we use the price and currency as set in your Thinkific school when creating a charge for your customers. In the event a currency is not supported by a payment processors, we reserve the right to convert your pricing to a currency of our choice, which may differ from your base currency, at an exchange rate of our choice.

Terms of Use (“Terms”)

Last updated: July 13th, 2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.wooninja.io website, and it's associated subdomains (the “Service”) operated by WooNinja.io (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Whilst best effort has been made by us to ensure our systems operate in a correct manner, there exists the possibility of data loss and / or damages to the systems you connect to our service. By using our service, you agree that you rescind your rights, in full, to hold us liable for any damages, however caused, whilst using our service. We strongly suggest you utilise WooNinja with systems that are backed up on a regular basis and undertake your own due diligence to safe guard your own data.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Payments & Charges

We operate on a transactional fee basis requiring all users to pay a fee to utilise our service. This fee is payable, in full, when due during a transaction.

As we process payments on behalf of your customers, you are responsible for ensuring they can access and utilise your products. In the event of your customer commencing a charge back or refund against you, we reserve the right to levy a processing fee of $10 USD to your account.

We reserve the right to make changes to our prices and/or offer discounts for new/existing users without notice to you.

For some payment processors, there is a delay between the time the payment is taken and this payment is transferred to your account. In general, this delay can be a few minutes but may take longer depending on the payment type e.g. BitCoin.

You are responsible for collecting applicable sales tax from your customers and/or issuing tax receipts.

Data Transfer

WooNinja offers a number of services that may interact, gather or otherwise move your data between systems. These systems may be owned by us, you or a third party. As we do not own or operate the applications that it helps you connect with, there are times when data transfer may be delayed, corrupted or not possible. We make no guarantee for the timely and/or correct delivery of your data between systems, including our own. WooNinja is not liable for any damage, however caused, brought about by the use of our services.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by WooNinja.io.

WooNinja.io has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that WooNinja.io shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the province of Ontario in Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service and contact us immediately.

Contact Us

If you have any questions about these Terms, please contact us via our website.